Resource Hub for Strategic Communication Professionals
Looking for guidance? Explore our strategic communications topics in the categories dropdown below and use the search bar to quickly find relevant articles.
Hiring the Best: How to Think About Comms Roles
Hiring for a communications role can be deceptively difficult. The field is vast—spanning everything from media relations to analytics to design—and organizations often expect a single person to be proficient in all of it. But the reality is that no one is an expert in everything. So, how do you hire the right person for your needs?
Protecting Your Organization After Employee Separation
Recently, a post appeared on Burger King’s Instagram page announcing that they were firing their social agency of record, Dentsu, for failure to perform. The kicker? Ad Age reports Burger King denies any such thing. We can only speculate, but it seems possible the post was created by a disgruntled employee—current or former—from either the Dentsu or Burger King social teams.
The Critical Role of Internal Communication During a Crisis
During a crisis, communications internally has to come first, and without a crystal-clear internal communications strategy, employees can be left in the dark, anxious, and unprepared to navigate the situation. Leaders in a crisis must move quickly and handle multiple tasks simultaneously. This is possible when you have a plan.
Help Me Help You: Building Communications Advocates
If you work on a small communications team—or a team of one—that means you’re wearing multiple hats and juggling competing priorities. By strategically empowering your non-communications department colleagues to contribute, you can create even better content and lighten your load. Here’s how to build a culture of collaboration that benefits everyone.
Ready, Set, Refresh: Your End-of-Year To-Do List
The start of a New Year is a time for fresh beginnings—and that applies to your communications tools as well. Think of it as decluttering: clearing out the outdated, refreshing what works, and setting yourself up for success. A little time spent now reviewing and updating your materials can make a big difference in how smoothly projects run in the year ahead.
To help you get started, we’ve compiled a checklist of essential areas to review and refresh.
Know Your History: Building an Origin Story
Documenting your organization’s history – your origin story – is a powerful tool for strategic planning and communications. And, just like the stories we pass down, it’s a unifier that instills pride in your team and stakeholders.
December, the season of nostalgia, is the perfect time to set aside a moment to capture some of that history
Navigating Politics as a Nonpartisan Organization
In the nonprofit world, interacting with elected officials is an important component of the organization’s communications strategy. We turned Angela Roebler, chief communications officer at Project Harmony, for her thoughts on successfully communicating politician visits.
What Happened When the Teens Took Over a Social Media Account? Good Stuff!
Duchesne Academy’s students are in charge of the Omaha high school’s social media platforms.
Storm Response Excellence: A Leader’s Internal Email Praises OPPD and Models Great Comms
I received the note below from Omaha World-Herald alum and Comms Pro Erin Grace sharing her praise for Omaha Public Power District’s (OPPD) communications to clients following a wind storm that took out power to over 200,000 homes, some for over a week, with highs in the 90s.
Sticky Business: When Brands Should (or Shouldn’t) Enter Political Arenas
Sticker Mule, a well-known and successful custom sticker company, took an unexpected dive into political waters last week by sending a political message to its customers after the attempted assassination attempt on former President Donald Trump.
The Diagram of a Winning Team: How to Create a High-Performance Workplace
From clear goals and goodwill to adaptability and mentorship, learn how to build a high-performance workplace by focusing on vision, relationships, and mindset.