Is Your Organization’s Mission a Work Horse or a Show Pony?
This Week …
So why did Kyte Baby end up in a company crisis last week? How did a decision on an employee’s request to work remotely put the CEO in the national hot seat? I’ve been thinking … if you look at the Kyte Baby website, the company does not have a public facing mission, vision, or values. Could this be a root cause for how a HR matter became negative national headlines?
What is the role of an organization’s mission, vision, and values (MVV), and why do they really matter? Check out the four sections below to learn more.
Deep Dive
OVERVIEW
The title of this newsletter is a metaphor that paints a clear picture of the role and effectiveness of your organization's mission:
A "Work Horse" mission symbolizes strength, reliability, and the tireless effort behind an organization's goals. It's the backbone of your strategy, pulling the weight of daily operations and driving toward long-term objectives. This kind of mission is deeply integrated into the fabric of an organization, influencing decisions, shaping culture, guiding actions, and aligning teams. It works hard to create value and propel the organization forward.
On the other hand, a "Show Pony" mission is one that exists more for show than for substantive, strategic purpose. It may be polished and presentable, designed to impress stakeholders or adhere to external expectations, but it lacks the depth and integration to truly influence the organization's direction or operations. This type of mission might tick the boxes for having a mission statement but fails to function as a guiding force or operational driver.
This metaphor challenges an organization to reflect on the substance and impact of your mission. Is it a work horse, deeply embedded in and essential to your strategic journey, or a show pony, more about appearance than actual utility? The distinction underscores the importance of a mission that actively contributes to an organization's success rather than one that merely looks good on paper.
Typically for thriving organizations, a mission is paired with a vision and values.
SECTION ONE
How well do you understand your organization’s mission, vision, and values (MVV)?
Could you stand up right now and present to a room full of colleagues about your organization’s MVV and share, in detail, these core brand components? Would your descriptions align with what your colleagues and leadership believe?
Check out this short article to see what MVV comprehension camp you fall in to.
SECTION TWO
Why do mission, vision, and values matter in an organization?
Let's dive into why these elements are the cornerstone of any successful organization and how they fuel strategic communications:
Direction and Purpose: A clear mission provides a north star for the organization, keeping everyone aligned and focused on what truly matters. It answers the fundamental question, "Why do we exist?"
Inspiration and Motivation: A vision paints a picture of the future the organization aspires to create. It's the dream that employees and stakeholders buy into, providing inspiration and motivation to push forward even when the going gets tough.
Decision-Making and Behavior: Values act as the organization's moral compass, guiding decisions and behaviors. They define the "how" in achieving the mission and vision, ensuring actions are consistent with the organization’s identity.
Brand Identity: They form the backbone of your brand identity, helping to differentiate you in a crowded marketplace.
Strategic Alignment: They ensure that all efforts are aligned with the organization’s overarching goals, enhancing efficiency and effectiveness.
Stakeholder Confidence: They instill confidence in investors, customers, and partners by demonstrating a clear and committed direction.
SECTION THREE
“Caviar Checklist”: Test the effectiveness of your mission, vision, and values (MVV)
Caviar, known for its quality and rarity, serves as a metaphor acronym for a checklist on your organization’s mission, vision, and values to ensure the essential brand elements are a combination of principles to guide your organization's success and distinction in your industry or field.
Use this checklist to ensure your organization’s mission, vision, and values are not just pretty words but powerful tools that drive unity and success:
Clarity: Can each employee articulate the mission, vision, and values? Are they simple, clear, and understandable?
Alignment: Are your organization’s strategies and goals aligned with the mission and vision? Do your values inform the organizational culture and employee behavior? Do you intentionally make decisions through the lens of your mission, vision, and values?
Visibility: Are they visible in your organization's culture, communications, and decision-making processes?
Inspiration: Do they inspire your team and stakeholders? Are people authentically excited about the direction in which the organization is headed?
Actionability: Can you act on them? Are they integrated into daily business operations and decision-making processes?
Relevance: Do they set you apart from competitors? Do they highlight what makes your organization unique and why your organization is needed in your field? Are they adaptable without losing their core essence?
SECTION FOUR
What are the consequences of neglect?
Lacking clear, actionable, and aligned mission, vision, and values, organizations find themselves adrift in uncertainty, facing numerous challenges:
Misalignment within the team and with your organization’s field or industry, leading to confusion and inefficiency.
Wasted resources on initiatives that stray from the core objectives, failing to contribute to long-term success.
Service and product misdirection, where offerings may not meet the needs or expectations of the intended audiences.
Talent retention difficulties, as a lack of clear direction and purpose hampers motivation and increases turnover.
Brand dilution, where a weak or inconsistent message fails to make an impact on stakeholders.
Measurement challenges, with no clear benchmarks or goals to track progress or return on investment, making it difficult to justify strategic decisions.
Crisis vulnerability, due to a lack of a structured moral code or ethical guidelines, leaving the organization ill-prepared to manage or mitigate crises effectively. Without these principles, navigating through turbulent times becomes harder, risking reputation and trust.
Forecasting failures, with an inability to anticipate market changes or adapt to emerging trends, jeopardizing future competitiveness and relevance.
These pitfalls highlight the stark reality of neglecting the foundational elements that guide and sustain organizational growth and resilience. Without a solid framework of mission, vision, and values, organizations risk not only their immediate performance but also their long-term viability and legacy.
CONCLUSION
The crafting of your organization's mission, vision, and values is not a one-and-done activity. It's a strategic exercise that requires thought, commitment, and, most importantly, action. These elements are the soul of your organization and the blueprint for your communication strategy. They are what makes your narrative not just heard, but felt and lived by everyone it touches.
BONUS MATERIAL
Later today, check out my LinkedIn page later today to read ten PESKY QUESTIONS about mission, vision, and values.
Keep that Sound Around: Audio Perfection
If questions about your mission have you in a mood, fix that by checking out Nia Ashleigh’s Instagram channel.
Nia “is an up-and-coming R&B artist from Newark, NJ. Having made her debut as Nala in The Lion King on Broadway at age 10, Nia then went on to sing for greats such as Dionne Warwick, Clive Davis, and Andra Day.”
See you next week …
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